Jorge Mundo
Case Study
A01172655
Design Thinking and Innovation at Apple
Why has Apple been so successful? What do you attribute it to?
In my opinión Apple have a keys points that the market opportunity allow to develop and creta amazing products for them, Steve Job who is a creative and innovate person had the visión to find the best opportunity for the bussines, for example: For any product that Apple creates, the people who create it have to want it themselves , The products have to be easy to use, Keep things simple, Offer great customer service and in-store experiences, Apple only makes a product if Apple can do it better, Apple stays at least two years ahead of its competitors
Is there as systematic “approach” to innovation at Apple? If yes, how would you characterize it? Can it be imitated? If no, why not?
I think if there is a systematic approach to creativity and innovation in this wonderful organization , characterized by creativity and innovation of its employees are in most systems engineers that develop the right skills to focus on the product end. Apple is known for being ahead according to research about two years that any company always steps forward to other companies are thinking which makes it very difficult to imitate for example if we look at the example of computer disks .
What business is Apple in?
Apple is a prominent hardware and software company best known for its series of personal computers, the iPod and its innovative marketing strategies for its products, it has the best technology does in each product that it develop.
Imagine that Apple’s management is running your organization—or the last organization that you have worked for, your family business, etc. What would that be like? What would change? What obstacles would be encountered? What would it be like to work there?
I imagine an innovative company with easier decision making creative sense in everything that is done and very simply would solve any problem that arises is why one d elos challenges that would face serious instill within the organization that culture of innovation and likewise the right way to do things. In the organization they would change many things from work as part of the service to the customer in a manner as would experience some obstacles that could be found would deal with employees who do not have an effective job offers or those not like working in the organization .
If you competed against them, where would they be vulnerable?
I infer they take a lot of care in their skills, but as often neglect themselves contradictory Small offer prices Very expensive as accessories son , is why Apple has a small flaw in relation to accessories and What It provides Do not have a good quality of how their physical products , you could say that apple lacks improve in that part be completely for A Competitive Company .
Do you think that the absence of Steve Jobs will affect Apple in the medium-long term?
when Steve was fired from the company many met the news that Apple had been down as an organization this because they were not following the mission for which it was created and how the founder thought direct it, which is why when Steve left apple company started to have many defects that could give account , that's why I think if it was vital the presence of steve that there was no one like to know the essence of the organization as well as innovation and necessity He created in which every product launched to the market, and although steve return and improved the company as he had now thought of his death became aple be alone but I hope the directors and people who run today realize steve what he did to get away as he thought and even more taking such a competitor is samsung .
Develop a situation analysis chart using the 8 C’s.
Category
Apple Inc. is an international American company that produces computer software, cell phones, personal computers and consumer electronic products. The well-known products of Apple include: the iPod, the iPhone, the Macintosh line of computers and the iPad. 301 retail stores in 10 countries are operated by Apple in August 2010. The software of Apple consist on the Mac OS X operating system
Apple is defined as the leading digital asset management company and global smart phone provider
. Apple, Samsung, IBM, Windows | Company
Apple, Contribute the way of working, learning and communicating with the customers offering them innovational computer products as innovative services to the client
USA, revenues of the products selling’s, capital inversion
The best design for the products, a nice experience when buying the products, the best designs of the stores.
Selling IPad, IPod, IMac, iPhone, apple tvs, apps services, apple music services |
Collaborators
Steve Jobs, Larry Tessler, Steve Wozniak, Jonathan Ive, Gilbert Amelio, Mark Rolstorn, Don Norman, Tim Cook
Apple is using a differentiation strategy by presenting an outstanding design of its products, personalized services and high quality products. The easiness of product makes target market varying from beginner to proficient users | Competition Who are the Company key competitors? Samsung, IBM, General Electric, Sony, Dell, Clone Industry Look across substitute industries as well If the need of consumers is same then the product can be substituted otherwise not (Campbell et al, 2002). Therefore, threat of substitute might have two factors (price and performance) which allows customer to switch the product as well as willingness of buyers to switch. Threat of substitute can be reduced as much as buyers become loyal to the products (Campbell, 2002). No company can present an “ecosystem” which has created by Apple. People buy iPhone for standard, apps and other Apple’s product for upgradeability and stability which gives customer the ability to transfer knowledge and apps among devices. For exampe china that they clone apples products and start selling them in their countries and also in others. |
Costumer Buys the product services
| Consumer Uses the product This is generally the final user Families, artists, mostly young people, employees, workers and business men. Industry of music. |
Centers of Influence What and/or who is influencing the industry the purchasing decision? Apple iTunes is a software application for downloading, playing and managing audio and video files. The application also provides users with easy access to the iTunes Store.
| Context Political There are many problems which cannot be controllable by the company such as; geopolitical uncertainties, war against terrorism, authority to work and health issues which can affect the sale of Apple’s product worldwide. As to reduce operating cost Apple has outsourced in different countries like
Ireland, China, Korea, Czech Republic and Cork. If these countries face any political instability or any problem which causes to delay in manufacturing operations, will led to spoil the Apple likeness in the eye of consumers and its dealers Economical Purchasing power depends on the World’s economic conditions. According to past few years, unemployment rate is very high in many countries which cause to decrease the sale of Apple products. Another reason was increase in oi l prices which causes inflation in world’s economy. As a result of these economic factors, purchasing power of people reduced which negatively affected the sale of Apple products due to its higher price. Social Two factors always have been on forefront of Apple product throughout the history, the design and the quality. The purchasing of luxury products have gone up because the purchasing power of consumers has risen in different market across the world and people prefer to buy iPod, iPhones and latest technology iPad. As music industry growth has increased which is the biggest social influence on Apple because the main essential music store is iTunes. Technological Apple always takes advantage because of its innovative and high technologies products. The large amount has invested in research and development field by Apple, that’s the reason Apple comes in top of the new innovative products |