Secretary

2. Skill in communicating effectively, both orally and in written communications

to provide information, referring phone calls, visitors, and distributing mail.

In my current position I communicated with representative from a wide range of private companies and departmental managers regarding the status of various correspondence or requests. I communicate with executives and department heads to respond to their request for information and clarify matters of questions via email or telephone.

Communication is a very important factor in having a good working relationship with my supervisor and co-workers. In reference to the type of clerical position I have, my communication skills are in great demand. My verbal communication is clear and concise with my supervisor and co-workers to assure them I understand completely what is expected of me on different tasks.

I'm responsible for answering incoming telephone lines, directing the call to the appropriate person and taking complete and legible messages.

As an Personnel Clerk in the Human Resources Office one of my duties were to sort incoming mail for distribution to approximately 6 distribution points