Our money back guarantee grants you the right to request and receive a refund within 30 days from the date of payment if anything goes wrong. This includes any potential problems that may arise, and it is in your best interests.
Our company provides a high level of customer satisfaction, and refund requests are rare, in part because of our crystal-clear money back guarantee.
All requests for returns are processed within 5-7 business days.
“I paid twice for the same order”
If you notice that have been charged twice, and you've got two receipts from your payment-processing system (PayPal or BlueSnap), do not hesitate to contact us. Send information about the second payment to our email address, and the extra payment will be returned in full as soon as possible.