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Last update: January 24, 2017
  • Services

    Services

    Service industries and firms, unlike manufacturing, construction, and extractive (e.g., agriculture, fisheries, forestry, mining, petroleum, quarrying, and the like) sectors and firms, have as their main function the provision of service products. The North American Industry Classification System (NAICS) 2 and the Statistical Classification of Economic Activities in the European Community (NACE) 3 provide more detail on service industries than did earlier frameworks, such as the United Nations International System of Industrial Classification, though the

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    Essay Length: 435 Words / 2 Pages
    Submitted: April 20, 2011 By: Jessehansler
  • Customer Service of Airlines and Banks

    Customer Service of Airlines and Banks

    Customer Service of Airlines and Banks Airlines Customer Service 1. Introduction 1.1 What is Airlines? The airline is the lines of planes have flied. Airlines ensure the material direction, starting point of a journey, stop over location. Starting point of a journey is belong diffrent international airlines and internal airlines. The airlines of varities are international airlines, regional airlines and internal airlines. 1.2 To customers In the air and on the ground, online and

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    Essay Length: 360 Words / 2 Pages
    Submitted: April 20, 2011 By: Evelynhjw
  • Is the online Availabilty of Care Information Empowering for Care Service Users and Care Professionals? Discuss by Weighing up the Benefits and Shortcomings of onlince Care Information in Relation to This Question.

    Is the online Availabilty of Care Information Empowering for Care Service Users and Care Professionals? Discuss by Weighing up the Benefits and Shortcomings of onlince Care Information in Relation to This Question.

    Health care has changed over the past years compared to the way it was in the late 1950s.as health care has changed, it's the same way the way we receive care-information these days is different from then. Nowadays with the development of technology such as the internet, care information online is becoming empowering to both care- service users and care professionals. According to the website benenden, ‘according to a recent opinion poll, 16 per cent

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    Essay Length: 1,016 Words / 5 Pages
    Submitted: April 20, 2011 By: keidi
  • Services Enable Solution

    Services Enable Solution

    For the past 30 years the Telecommunication market has being through a complete transformation. This major evolution was driven mainly by innovation and competition. The Tier one Equipment Manufacturers (TEMs) customers and the Service Provider (SP), have shift from buying point products engineered by their large R&D to low cost services enable solutions, meeting their customer requirements. Today our customers the European (TEM's) such as Ericsson, Alcatel-Lucent and Nokia Siemens Network are losing market share

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    Essay Length: 2,368 Words / 10 Pages
    Submitted: April 20, 2011 By: tournesac
  • Hazards of offshore Oil Spill and Subsequent Cleanup and Recovery Technologies

    Hazards of offshore Oil Spill and Subsequent Cleanup and Recovery Technologies

    1. Introduction An oil spill is accidental petroleum released into the environment. On land, oil spills are usually localized and thus their impact can be eliminated relatively easily. In contrast, offshore oil spills may result in oil pollution over large areas and present serious environmental hazards. The primary source of accidental oil input into seas is associated with oil transportation by tankers and pipelines (about 70%), whereas the contribution of offshore drilling and production activities

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    Essay Length: 392 Words / 2 Pages
    Submitted: April 20, 2011 By: vacano
  • Jobs or Community Service?

    Jobs or Community Service?

    Jobs or Community Service? At a glance, I thought I understood it all. I knew all about welfare in America and the unemployment issues; there were no surprises. I was just reading this book for another grade. I would come to find myself truly mistaken and floored by the context of "Nickel and Dimed." It takes a humble person to degrade themselves to the sub-mediocre lifestyle of a $7-an-hour laborer, especially coming from such a

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    Essay Length: 1,060 Words / 5 Pages
    Submitted: April 26, 2011 By: shadow13
  • What Are Characteristics of the Car Rental Industry? How Do These Characteristics Influence the Design of Service Delivery Processes in This Industry in General?

    What Are Characteristics of the Car Rental Industry? How Do These Characteristics Influence the Design of Service Delivery Processes in This Industry in General?

    1. What are characteristics of the car rental industry? How do these characteristics influence the design of service delivery processes in this industry in general? Intangibility - While strictly speaking, the "service" of car rental is intangible, given the physical nature of the rented vehicle, it really is not as intangible as many other services in the sense that the consumer can see and touch the rented vehicle. For the vast majority of the period

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    Essay Length: 646 Words / 3 Pages
    Submitted: April 28, 2011 By: Halasamman123456
  • Service Marketing Nomura

    Service Marketing Nomura

    Marketing Nomura Limited Overview NOMURABank is India's second largest bank and largest among private sector banks with over 17 years presence in financial services. The Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its subsidiaries in the areas of investment banking, life and non-life insurance, private equity and asset management. NOMURABank is a leading player in the retail

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    Essay Length: 861 Words / 4 Pages
    Submitted: April 28, 2011 By: alphauserswar
  • Ocean Ranger Risk Portfolio

    Ocean Ranger Risk Portfolio

    well its basically important In February of 1982, the rig was on hire to Mobil and was drilling the J-34 well in the Hibernia Field, about 166 miles east of Newfoundland. On the night of 14th February, a major Atlantic storm was forecast and the rigs in the Hibernia Field, including the Ranger, prepared for the worsening weather by hanging-off the drillpipe in the well and by disconnecting the rigs from the sub-sea stacks. At

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    Essay Length: 280 Words / 2 Pages
    Submitted: April 28, 2011 By: Kimgenta
  • Continuous Quality Improvement & Risk Management

    Continuous Quality Improvement & Risk Management

    Many teamwork in the different of growing health care organizations who have been showing the evidence to support the health strong many cases of Information Technology (IT) to improve quality of care and safety while reducing costs of health care. However there are still obstacles to the Information Technology (IT) approval such as correct of conflict of return on deal between those the examines which are involved, who pay, those who benefit, many challenges to

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    Essay Length: 406 Words / 2 Pages
    Submitted: April 28, 2011 By: Gbascome
  • Wollongong City State Emergency Service

    Wollongong City State Emergency Service

    WOLLONGONG CITY STATE EMERGENCY SERVICE STRATEGIC PLAN 2007-2010 Table of Contents 1. Introduction............................................................................................................................2 2. SWOT Analysis......................................................................................................................4 3. Plan Objectives.......................................................................................................................7 4. Strategies................................................................................................................................8 5. Goals....................................................................................................................................11 6. Training................................................................................................................................13 1 1. Introduction Introduction This, our second strategic plan, aims to guide the development and direction that the Wollongong City SES Unit plans to take over the next four years. The State Emergency Service, as an organization, has undergone a number of significant changes recently, and our Unit too has

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    Essay Length: 2,871 Words / 12 Pages
    Submitted: May 1, 2011 By: zubair851
  • Enterprise-Wide Risk Management

    Enterprise-Wide Risk Management

    In essence, EWRM drives value creation through Earnings, Growth, Capital, Efficiency, Volatility of Earnings & Capital, Management Competence and Shareholder Value. Thus, EWRM is a multi-step process that involves both the upside and downside impact of all potential sources of risk and also serves as an integrated enterprise-wide correlation-adjusted approach of managing risks (Hoyt & Liebenberg, 2006). As a value-added tool, EWRM provides an essential framework for better management of shareholder value. In addition, EWRM

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    Essay Length: 861 Words / 4 Pages
    Submitted: May 2, 2011 By: cleoli00000
  • A Focus on Planning Helps Castrol Reduce Inventory, Improve Service

    A Focus on Planning Helps Castrol Reduce Inventory, Improve Service

    A Focus on Planning Helps Castrol Reduce Inventory, Improve Service By Jean V. Murphy Castrol's European operation faced a common supply-chain conundrum: excess inventory and poor customer service. A new planning department separate from execution, coupled with technology from ToolsGroup, got the company's supply chain back on track. For more than 100 years, Castrol has been a leading name in the development and manufacture of high performance lubricants that keep the engines of cars, trucks

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    Essay Length: 2,589 Words / 11 Pages
    Submitted: May 4, 2011 By: wew_immo
  • Ubs Financial Services

    Ubs Financial Services

    UBS Financial Services I. Introduction "Experience as a general concept comprises knowledge of or skill in or observation of some thing or some event gained through involvement in or exposure to that thing or event." Coming into my last semester as a St. John's career I knew that the great education I received at St. John's University could not be the only thing I have under my belt to succeed in life after collage. As

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    Essay Length: 2,720 Words / 11 Pages
    Submitted: May 4, 2011 By: alexz0110
  • Risk Tolerance

    Risk Tolerance

    As mentioned by Garble (2000), risk tolerance is the largest limit of uncertainty which investors can accept when they decided to invest on some kinds of assets. Besides, it is also defined as the way an investor behaves to risk in the planning industry (Hallahan et al, 2003). Harlow and Brown (1990) stressed that estimate the risk tolerance degree is significantly helpful because it presents investors attitude in the exchange of what investor can achieve

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    Essay Length: 1,536 Words / 7 Pages
    Submitted: May 5, 2011 By: nguyentuegiang
  • Revenue Management 2006 - the Risks & Rewards

    Revenue Management 2006 - the Risks & Rewards

    I know that you are out there – the ones who will address that nagging worry in the back of their mind after the holiday hoopla is over – can we really achieve that budget in 2006? ??The answer is yes and no – there is no reward without risk. If ever there ever was a year with a little wiggle room for taking risks in your revenue management strategy, this is it. Your staff

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    Essay Length: 720 Words / 3 Pages
    Submitted: May 6, 2011 By: yashaer
  • Service Quality

    Service Quality

    Introduction In recent years, more and more companies start to concentrate on the quality of their products. The products could be tangible as physical goods, or intangible like the service. This article is more about the service product. Since the service has no tangible form, the service quality is difficult to measure. Businesses want to get the information about the customers' perceptions of the service they provided. Then they need to measure the service quality.

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    Essay Length: 1,960 Words / 8 Pages
    Submitted: May 7, 2011 By: aronwang
  • Indonesia Risk

    Indonesia Risk

    6. Country risk analysis POLITICAL RISK The Courting Has Just Begun US President Barack Obama's visit to Indonesia on November 9 came as Indonesia's strategic importance is on the rise, in tandem with its belated economic emergence. Indonesia was somewhat marginalised after the Asian crisis of 1997-1998, and the country experienced several years of instability and near civil war. As of 2010, Indonesia has staged an impressive economic comeback and is once again being courted

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    Essay Length: 347 Words / 2 Pages
    Submitted: May 8, 2011 By: L_s4d
  • Understanding Customer Service

    Understanding Customer Service

    Nominal interest rate In finance and economics nominal interest rate or nominal rate of interest refers to the rate of interest before adjustment for inflation (in contrast with the real interest rate); or, for interest rates "as stated" without adjustment for the full effect of compounding (also referred to as the nominal annual rate). An interest rate is called nominal if the frequency of compounding (e.g. a month) is not identical to the basic time

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    Essay Length: 859 Words / 4 Pages
    Submitted: May 8, 2011 By: wxm0543
  • How the offer of 'free Shipping' Affects on-Line Shopping

    How the offer of 'free Shipping' Affects on-Line Shopping

    How the Offer of 'Free Shipping' Affects On-line Shopping The phrase "free shipping" is like a siren song to many who shop on the Internet. For whatever reason, a free shipping offer that saves a customer $6.99 is more appealing to many than a discount that cuts the purchase price by $10, says Wharton marketing professor David Bell. Bell noticed this phenomenon a few years ago while doing research for an online grocery store, and

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    Essay Length: 1,343 Words / 6 Pages
    Submitted: May 10, 2011 By: shreedevirao
  • Is the online Availability of Care Information Empowering for Care Service Users and Care Professionals?

    Is the online Availability of Care Information Empowering for Care Service Users and Care Professionals?

    Health care has changed over the past years compared to the way it was in the late 1950s.as health care has changed, it's the same way the way we receive care-information these days is different from then. Nowadays with the development of technology such as the internet, care information online is becoming empowering to both care- service users and care professionals. According to the website benenden, ‘according to a recent opinion poll, 16 per cent

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    Essay Length: 1,054 Words / 5 Pages
    Submitted: May 10, 2011 By: keidi
  • Bhp Foreign Exchange Risk Management Tool and Policis

    Bhp Foreign Exchange Risk Management Tool and Policis

    International financial management BHP Billiton Group is the largest diversified natural resources company in the world. It was formed in June 2001 from the merger of BHP Limited and Billiton Plc, which are located in Melbourne and London. The company has the same board of directors and management team. BHP Billiton Group operates nine business segments, that called Customer Sector Groups (CSGs), these segments are petroleum, base metals, aluminium, diamonds and specialty products, stainless steel

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    Essay Length: 356 Words / 2 Pages
    Submitted: May 10, 2011 By: dhien2412
  • Bhp Foreign Exchange Risk Management Tool and Policis

    Bhp Foreign Exchange Risk Management Tool and Policis

    International financial management BHP Billiton Group is the largest diversified natural resources company in the world. It was formed in June 2001 from the merger of BHP Limited and Billiton Plc, which are located in Melbourne and London. The company has the same board of directors and management team. BHP Billiton Group operates nine business segments, that called Customer Sector Groups (CSGs), these segments are petroleum, base metals, aluminium, diamonds and specialty products, stainless steel

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    Essay Length: 356 Words / 2 Pages
    Submitted: May 10, 2011 By:
  • Risk Management Major Components

    Risk Management Major Components

    Risk Risk can be de?ned as "a measure of the anticipated difference between expectation and reality". 3 This difference exists because the future is unknown. Another de?nition of risk expresses it as the chance of exposure to the adverse consequences of future events. 4 The two de?nitions imply three aspects of a situation, which contribute towards risk – choice, conse- quence and likelihood. Both consequences and likelihood must be under- stood to obtain a true

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    Essay Length: 262 Words / 2 Pages
    Submitted: May 10, 2011 By: mkdahlan
  • Assess the Impact of Free and Fair Trade on Less Developed Countries

    Assess the Impact of Free and Fair Trade on Less Developed Countries

    Trade is one of the ultimate deciding factors in determining the success of a nation from many different perspectives. Without it we have seen the worldwide devastation which can occur, through wars and conflicts, mass poverty, hunger and economic stagnation. Trade has become intrinsic to the life we as Irish citizens can now enjoy. Relations between the Irish and trading partners in the US and Europe have brought Ireland from a poverty stricken nation with

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    Essay Length: 2,794 Words / 12 Pages
    Submitted: May 10, 2011 By: Ciaran

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