Factors for Successful Coordination
By: Oli • Essay • 6,968 Words • March 13, 2013 • 1,689 Views
Factors for Successful Coordination
Factors for Successful Coordination -
A Framework to Help State Agencies Coordinate Effectively
State Services Commission
February 2008
Published by the State Services Commission
February 2008
ISBN 978-0-478-30327-8
This document is also available through the State Services Commission's website
http://www.ssc.govt.nz/state-services-coordination
The State Services Commission welcomes any comments and suggestions you may have about
this document. If you require further information about this document please let us know. In
both instances, please contact:
System Improvement Branch
State Services Commission
100 Molesworth Street
Wellington, New Zealand
Ph: +64-4-495 6600
3
Table of Contents
About This Document ................................................................................................................ 4
Putting Inter-agency Coordination in Context........................................................................ 5
Development Goals for the State Services ............................................................................... 5
The Coordinated State Agencies Goal ..................................................................................... 6
The Case for Coordination........................................................................................................ 7
What is Coordination ............................................................................................................... 7
Why Coordinate?...................................................................................................................... 7
Deciding When to Coordinate.................................................................................................. 9
The Factors for Successful Coordination Framework ......................................................... 11
The Mandate Dimension ........................................................................................................ 12
The Systems Dimension.......................................................................................................... 13
The Behaviours Dimension .................................................................................................... 16
In Summary .............................................................................................................................. 20
Bibliography ............................................................................................................................. 21
4
About This Document
This document, prepared by the State Services Commission (SSC), presents the Factors for
Successful Coordination Framework, a simple framework to help agencies plan coordinated
activity. The framework groups nine success factors according to the three dimensions of
mandate, systems and behaviours. Ensuring these factors are in place over time will help
agencies coordinate more effectively and achieve success together.
The document explains in detail what each success factor means and why it is important to
achieve successful coordination. It does not provide detailed guidance on how to ensure the
factors are in place. The SSC is progressively developing guidance and tools relative to each of
the success factors. These future tools will help agencies put in place each success factor when
they