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Last update: September 14, 2014
  • Customer Relationship Management

    Customer Relationship Management

    Introduction Customer Relationship Management (CRM) is an important part of any companies' sales mix. As part of a sales mix, companies must have a strong sales team; a well planned and executed marketing strategy, and a method to record pertinent information to manage customer relations. A CRM system is an important part in any company. They have a variety of uses from holding basic information such as names and address, to holding other information including

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    Essay Length: 1,196 Words / 5 Pages
    Submitted: December 18, 2009 By: Bred
  • Total Quality Management

    Total Quality Management

    Total Quality Management (TQM) is an approach to the art of management that originated in Japanese industry in the 1950’s and has become steadily more popular in the West since the early 1980’s. TQM incorporates the concepts of product quality, process control, quality assurance, and quality improvement. Consequently, it is the control of all transformation processes of an organization to better satisfy customer’s needs in the most economical way. The TQM philosophy of management

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    Essay Length: 885 Words / 4 Pages
    Submitted: December 18, 2009 By: Jessica
  • Coffeetime India Market Research and Decision Making White Paper for Brad Collins

    Coffeetime India Market Research and Decision Making White Paper for Brad Collins

    CoffeeTime India Market Research and Decision Making White Paper for Brad Collins Richard Derochea University of Phoenix MBA510R4 Managerial Decision Making November 18, 2007 CoffeeTime India Market Research and Decision Making White Paper for Brad Collins CoffeeTime is an established, modern creation, enjoyed by millions of Americans and Europeans, where its patrons can enjoy premium brands of exotic and regular coffees, while relaxing in a unique ambience of stimulating sights and aromas. Newly hired Business

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    Essay Length: 903 Words / 4 Pages
    Submitted: December 18, 2009 By: Tasha
  • Real Estate Management Business Plan

    Real Estate Management Business Plan

    Executive Summary 1.0 Executive Summary MSN Real Estate (MSN) is an Oregon-based real estate company that will offer benchmarked rental units for the Eugene, Oregon community. MSN's units will balance safety, cutting edge features, and a positive atmosphere for all tenants. These rentals will be provided with unmatched levels of customer service and attention. Sales are projected to be $430,000 in year one growing to $600,000 in year three. The Market MSN will target three

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    Essay Length: 1,327 Words / 6 Pages
    Submitted: December 18, 2009 By: Edward
  • Research

    Research

    Williams was born to a mixed-race family in Pennsylvania. His father, a white man, was married to a free Black woman, and was an active abolitionist who died when he was 11. Although some members of the family lived as whites, and he could also have done so, Daniel refused to "pass" and actively identified himself as Black. Soon after his father died his mother sent her children to live with different relatives, except Daniel,

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    Essay Length: 3,981 Words / 16 Pages
    Submitted: December 18, 2009 By: Yan
  • Confucius and Management

    Confucius and Management

    Confucius ________________________________________ The Life of Confucius Of all eastern philosophers, Confucius, born in 550 B.C., is considered the greatest. His teachings are foundational to Asian cultures. His writings, The Five Classics, the collection of ancient Chinese literature, and The Four Books, a collection of Confucius' and his disciple's teachings, was for centuries the standard curriculum for Chinese education. Confucius' teachings and biography were written many years after his death and were edited by his disciples.

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    Essay Length: 3,305 Words / 14 Pages
    Submitted: December 19, 2009 By: July
  • Behavioral Aspects of Project Management

    Behavioral Aspects of Project Management

    Running head: PROJECT MANAGEMENT Behavioral Aspects of Project Management MGT573--Project Management in the Business Environment May 8, 2006 Introduction The people process part of project management is one of the most difficult facets yet key contributors to failure related to a project. The process for selecting the project manager and team members is critical. They need to be able to facilitate meetings, track tasks versus issues, establish the primary issue related to a conflict, the

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    Essay Length: 2,341 Words / 10 Pages
    Submitted: December 19, 2009 By: Artur
  • Management Planning and Ethics

    Management Planning and Ethics

    Bateman and Snell (2003) state that “planning is the conscious, systematic process of making decisions about goals and activities that an individual, group, work unit, or organization will pursue in the future” (Planning and strategic management, p. 108). There are several levels in the planning process. Strategic planning involves setting long-term goals and is a function traditionally employed by top-level management. Newer models of strategic planning tend to involve all levels of management. Examples for

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    Essay Length: 1,088 Words / 5 Pages
    Submitted: December 19, 2009 By: Mike
  • Managing Efficient Corporate Discussions

    Managing Efficient Corporate Discussions

    If communication is the livelihood of any business, then meetings are the heart, mind, and soul. The place where we communicate our thoughts, sort them out, share our obsessions for better or worse, create original understandings and fresh directions. It is where agreements can take place or collapse, where plans are articulated and debated. Basically, it is where we engage with others. Meetings are essentially, people meeting with people. Almost all companies have business meetings

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    Essay Length: 1,805 Words / 8 Pages
    Submitted: December 19, 2009 By: regina
  • Strategic Management

    Strategic Management

    Chapter 1- Strategic management, creating competitive advantage Strategic management consists of the analysis, decisions and actions of an organisation in order to create and sustain competitive advantage. 2 main elements of strategy i.ongoing process of analysis, decisions and actions ii.to study why some firms outperform others. Michael Porter argues that sustainable competitive advantage cannot be achieved through operational effectiveness alone. 4 key attributes of strategic management i.direction toward overall organisational goals and objectives - “organisational

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    Essay Length: 574 Words / 3 Pages
    Submitted: December 19, 2009 By: Andrew
  • Changes in Cost and Efficiency

    Changes in Cost and Efficiency

    Changes in cost and efficiency The situation today in the airline industry is basically a price/cost war. Companies are battling to cut and keep their operating cost low in order to remain competitive in an industry that is strongly driven by price. The principal cost factors that drive the industry are labor and fuel. In terms of labor Neeleman, Jetblue’s CEO, said that “The biggest problem in the industry isn’t pay, its work rules”. Labor

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    Essay Length: 368 Words / 2 Pages
    Submitted: December 19, 2009 By: Victor
  • It Project Management

    It Project Management

    Project management is an integrative effort. Decisions and actions taken in one knowledge area at a certain time usually affect other knowledge areas. Managing these interactions requires making trade-offs among the project’s scope, time, and cost. A project manager may also need to make trade-offs between other knowledge areas, for example between risk and human resources. Therefore, we should view project management as a number of related processes. A process is a series of actions

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    Essay Length: 2,055 Words / 9 Pages
    Submitted: December 19, 2009 By: Top
  • Knowledge Management Assesment Approaches

    Knowledge Management Assesment Approaches

    Knowledge management is a discipline that is fairly new and lacks a concrete foundation. In the latter years of its emergence in the academic scene, an increasing amount of research can be found and institutions have begun implementing knowledge management in their respective curricula. The discipline is also gaining momentum at the corporate level as organizations in Europe and the United States are implementing some sort of knowledge management. Tools and techniques that map the

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    Essay Length: 570 Words / 3 Pages
    Submitted: December 19, 2009 By: Jack
  • Changing Trends in Sexual Orientation

    Changing Trends in Sexual Orientation

    Changing Trends in Sexual Orientation According to Merriam-Webster Medical Dictionary, sexual orientation refers to the inclination of an individual with respect to heterosexual, homosexual, and bisexual behavior. The famous Kinsey Reports by Alfred Kinsey (1948) claims that about 10% of American adults are homosexual. This astonishing figure is often presented as fact but is often criticized to be highly overestimated by academia. (Refer to Appendix 1 for figures presented by other institutes). Studies by National

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    Essay Length: 1,494 Words / 6 Pages
    Submitted: December 19, 2009 By: Max
  • Human Resource Management

    Human Resource Management

    Human Resource Management 2 Human Resource Management: Career Development With the rules of managing people always changing, organizations must be able to adapt to change. With the ever changing labor market there is career development. At some point throughout one’s career there will be some type of development. In career development programs there are three aspects. Also within career development there is diversity management and personal career development. The first aspect of career developemnet

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    Essay Length: 1,706 Words / 7 Pages
    Submitted: December 19, 2009 By: Jon
  • Book Review of Managing About the People

    Book Review of Managing About the People

    Table of Contents 1. Introduction…………………………………………………………………… 3 2. About the author……………………………………………………………… 4 3. Overview of the Book………………………………………………………... 5 4. Book review…………………………………………………………………… 6 5. Conclusion……………………………………………………………………. 15 6. References…………………………………………………………………….. 16 7. Bibliography………………………………………………………………….. 17 The Truth About Managing People...And Nothing But the Truth Bibliographic information Title The Truth About Managing People Author(s) Stephen P Robbins Publisher Financial Times Prentice Hall Publication Date 2003 Subject Business / Economics / Finance Format Hardcover Pages 211 Dimensions 5.38 x 7.38 x

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    Essay Length: 5,054 Words / 21 Pages
    Submitted: December 19, 2009 By: Venidikt
  • Time Management

    Time Management

    TIME MANAGEMENT FOR 110 One of the most important self-management skills involves controlling and budgeting your time. Gaining control of your time and your life involves identifying time wasters and determining your peak energy level. Managing time also involves identifying goals, setting priorities, and creating an action plan. Determining what tasks should be done first and overcoming procrastination are major factors in creating success. All these steps and issues involve critical thinking skills. Use critical

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    Essay Length: 2,759 Words / 12 Pages
    Submitted: December 19, 2009 By: Yan
  • Transport Management

    Transport Management

    Transport management is now far more sophisticated than it was a decade ago. Transport activities generate a wide range of economic benefits. Between 2% and 4% of total OECD employment, for example, is derived from transport services, and an estimated 4-9% of GDP in the OECD area is attributable to spending by the users of transport (including expenditure on infrastructure). More than 10% of total household expenditure now goes to purchase transport services (OECD Publications/ECMT).

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    Essay Length: 918 Words / 4 Pages
    Submitted: December 19, 2009 By: Jack
  • Frederick Taylor and Scientific Management

    Frederick Taylor and Scientific Management

    Frederick Taylor and Scientific Management A summary of the work of Frederick Taylor, including the famous time and motion studies and Taylor's principles of scientific management. Maslow's Hierarchy of Needs An introduction to Maslow's Hierarchy, its limitations, and implications for management. ERG Theory A discussion of Clayton Alderfer's ERG theory, including similarities and differences compared to Maslow's hierarchy. Herzberg's Motivation-Hygiene Theory Discusses Herzberg's two-factor theory, including his findings of the more important factors affecting employee

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    Essay Length: 2,855 Words / 12 Pages
    Submitted: December 20, 2009 By: Kevin
  • Elements of Successful Organizational Diversity Management

    Elements of Successful Organizational Diversity Management

    Elements of successful organizational diversity Management. Why is organizational diversity important? Historically, diversity in the workplace has been recognized as an employment equity issue. Now, however, diversity in the workplace is being recognized as a benefit that will contribute to an organization’s bottom line. Increased employee and customer satisfaction end up as increased productivity, all of which are measurable outcomes (Goff, 1998). Diversity goes beyond employment equity to nurturing an environment that values the differences

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    Essay Length: 1,605 Words / 7 Pages
    Submitted: December 20, 2009 By: Venidikt
  • The Functions of Management

    The Functions of Management

    The Functions of Management Many scholars and managers have found that the analysis of management is facilitated by a useful and clear organization of knowledge. In studying management, therefore it is helpful to break it down into five managerial functions: planning, organizing, staffing, leading, and controlling around which the knowledge that underlies those functions can be organized Thus, the concepts, principles, theory, and techniques of management are grouped into these five functions in this book.

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    Essay Length: 312 Words / 2 Pages
    Submitted: December 20, 2009 By: Jon
  • Career Research Paper

    Career Research Paper

    Systems Analyst In today’s job world the increase and rapid spread of computers and information technology makes it necessary to employ individuals who can understand these technologies. In this technological there are so many aspects as to how a computer functions, and how it needs to be repaired or constructed. This introduces various occupations. The career that I am looking into requires workers who can design and develop new hardware, software, and technologies for

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    Essay Length: 782 Words / 4 Pages
    Submitted: December 20, 2009 By: Wendy
  • Diversity: Impacts on the Four Functions of Management

    Diversity: Impacts on the Four Functions of Management

    Diversity: Impacts on the Four Functions of Management Often when we hear the word diversity the first thing that comes to mind is ethnic diversity. There are actually many kinds of diversity; racial, ethnic, cultural, and religious diversity are those most readily apparent. But let us not forget the diversity of skills, talents, experiences, age, and gender. There is even geographic diversity; the list goes on and on. All these types of diversity impact our

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    Essay Length: 483 Words / 2 Pages
    Submitted: December 20, 2009 By: July
  • Managing Innovation: Nypro

    Managing Innovation: Nypro

    Managing Innovation: Nypro (A) Assessing NovaPlast as a Disruptive Technology Executive Summary In early 1995, Gordon Lankton, president of Nypro, Inc., and his management team found themselves at a major crossroads in determining the future direction of their company. Nypro, a leading supplier of high volume custom injection molded parts, for years had been the dominant supplier to over 50 large companies in the healthcare, electronics, and other non-automotive industries. They achieved dominance in their

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    Essay Length: 2,022 Words / 9 Pages
    Submitted: December 20, 2009 By: Fonta
  • Total Quality Management

    Total Quality Management

    Abstract Total Quality Management is the term applied to putting the consumer first and instilling quality assurance measures for a product. Globalization has truly impacted the way that Total Quality Management has been instituted. Total Quality Management has changed compared to the traditional management styles. The focus is now more on the consumers instead of internally. What is TQM The phrase “The Squeaky Wheel Gets The Grease” reminds me of the processes involved with

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    Essay Length: 773 Words / 4 Pages
    Submitted: December 20, 2009 By: Top

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