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186 Essays on Customer Satisfaction. Documents 1 - 25

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Last update: July 29, 2014
  • Customer Satisfaction Level of Grameenphone Ltd.

    Customer Satisfaction Level of Grameenphone Ltd.

    1. Background of the Report 1.1 Introduction Topic of my internship project is “Assessing Customer Satisfaction of GrameenPhone.” I got the opportunity to do my internship at GrameenPhone Ltd. I have been working for their Customer Relations Division. As ...

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    Essay Length: 1,052 Words / 5 Pages
    Submitted: November 10, 2009 By: Mike
  • Volvo - a Model for Customer Satisfaction

    Volvo - a Model for Customer Satisfaction

    Volvo, inc. A Model for Customer Satisfaction Table of Contents Letter of Transmittal…………………………………………………………….... 2 Executive Summary……………………………………………………………….. 3 ...

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    Essay Length: 1,988 Words / 8 Pages
    Submitted: November 19, 2009 By: Victor
  • Customer Satisfaction

    Customer Satisfaction

    GERMANOS GROUP OF COMPANIES ACKNOWLEDGEMENT For this project, all members of the team would like to express our gratitude to Mr. Levetas for helping and guiding us throughout the semester. Also any clarifications needed were given generously by our ...

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    Essay Length: 749 Words / 3 Pages
    Submitted: November 26, 2009 By: Tasha
  • Level of Customer Satisfaction Achieved by Arlingotn Animal Services and How to Increase the Level of Satisfaction

    Level of Customer Satisfaction Achieved by Arlingotn Animal Services and How to Increase the Level of Satisfaction

    LEVEL OF CUSTOMER SATISFACTION ACHIEVED BY ARLINGOTN ANIMAL SERVICES AND HOW TO INCREASE THE LEVEL OF SATISFACTION PREPARED BY: FATEMA NASREE OCTOBER 20TH, 2006 PREPARED FOR: DR. JACKIE WATSON RGS 6035.E2 AMBERTON UNIVERSITY TABLE OF CONTENTS INTRODUCTION ...

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    Essay Length: 6,654 Words / 27 Pages
    Submitted: January 7, 2010 By: regina
  • How to Increse Customer Satisfaction

    How to Increse Customer Satisfaction

    Why was the subject chosen? Why did we choose to write about the Lyngby Culture House and Cinema? Some members of our group visited the cinema couple of times and noticed that cinema hall was pretty empty, especially during the week. So when we were ...

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    Essay Length: 4,840 Words / 20 Pages
    Submitted: February 19, 2010 By: Mike
  • Customer Satisfaction

    Customer Satisfaction

    Customer satisfaction is an important issue in a business because it drives revenues, market share, and competitive strength. Organisations often think the way to measure customer satisfaction is to examine the number of customer complaints. The problems ...

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    Essay Length: 1,281 Words / 6 Pages
    Submitted: February 20, 2010 By: Jon
  • The Customer Satisfaction Survey Report

    The Customer Satisfaction Survey Report

    THE CUSTOMER SATISFACTION SURVEY REPORT FOR TVS motors ...

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    Essay Length: 6,781 Words / 28 Pages
    Submitted: March 8, 2010 By: Jon
  • Customer Satisfaction Strategies

    Customer Satisfaction Strategies

    Customer Satisfaction Strategies What is customer satisfaction? We are in the midst of a revolution in business. Some call it a customer revolution, others a quality revolution, others a service revolution. Organizations are attempting to obtain increased ...

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    Essay Length: 1,017 Words / 5 Pages
    Submitted: March 9, 2010 By: Stenly
  • Customer Satisfaction for Charlie Brown’s

    Customer Satisfaction for Charlie Brown’s

    Marketing research- Customer Satisfaction for Charlie Brown’s November 23, 2004 I. Problem Definition • Server/ Customer Relationship • Wait time (to sit, for food, for service) • Menu choices • Legibility of Items • Atmosphere/ Dйcor of restaurant • ...

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    Essay Length: 1,440 Words / 6 Pages
    Submitted: April 13, 2010 By: regina
  • How Can Starbucks Increase Customer Satisfaction While Growing at the Same Time?

    How Can Starbucks Increase Customer Satisfaction While Growing at the Same Time?

    Statement of the Problem: How can Starbucks increase customer satisfaction while growing at the same time? Solution: After evaluating each alternative (Exhibit 2), I recommend that Starbucks invest $40 million per year to increase labor hours per store in ...

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    Essay Length: 280 Words / 2 Pages
    Submitted: May 13, 2010 By: Kevin
  • The Elements Cause Customer Satisfaction and Loyalty in online Market

    The Elements Cause Customer Satisfaction and Loyalty in online Market

    The research investigate through two fundamental dimensions that have affect on online purchasing and ultimate firm's profit. At first, survey through purchaser's attitude towards websites and online purchases indicate extraordinary role of ...

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    Essay Length: 328 Words / 2 Pages
    Submitted: April 26, 2011 By: maryam2020
  • Customer Satisfaction in Automobile Industry

    Customer Satisfaction in Automobile Industry

    PROGRESS REPORT: 1 Submitted by Gokul Ram G L PGDM: 13 Asian School of Business Industry Introduction: - Automobile Industry: The automobile industry in India is one of the larger markets in the world. It had previously been one of the fastest markets ...

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    Essay Length: 2,484 Words / 10 Pages
    Submitted: January 1, 2015 By: Gokulram
  • Adm 4326 – Customer Satisfaction & Loyalty

    Adm 4326 – Customer Satisfaction & Loyalty

    Saad ADM 4326 – Customer Satisfaction & Loyalty Assignment #2 – Customer Comment/Response Cards Date: November ...

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    Essay Length: 1,510 Words / 7 Pages
    Submitted: February 8, 2017 By: charbie
  • Impact of Motivation on Employee Performance and Customer Satisfaction in Pakistan

    Impact of Motivation on Employee Performance and Customer Satisfaction in Pakistan

    ... motivation on employee performance and Customer satisfaction in Pakistan A Proposal submitted by ...

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    Essay Length: 307 Words / 2 Pages
    Submitted: April 29, 2019 By: komal068
  • Customer Relationships Marketing

    Customer Relationships Marketing

    Literature Review The Evolving Sales and Marketing Landscape Marketing and business development professionals are confronting a rapidly different and changing business landscape. The traditional business model that was once the standard is now being ...

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    Essay Length: 2,020 Words / 9 Pages
    Submitted: March 11, 2009 By: July
  • Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer

    Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer

    Introduction Delta Airlines, along with many of its major competitors within the airline industry, have been utilizing self-service kiosks as a means to reduce, if not eliminate, the long lines at airport ticket counters. These kiosks offer business and ...

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    Essay Length: 1,287 Words / 6 Pages
    Submitted: November 8, 2009 By: Max
  • Job Satisfaction and Dissatisfaction

    Job Satisfaction and Dissatisfaction

    JOB SATISFACTION AND DISSATISFACTION By Bambang Fahruddin, S.Pd Posted: May 29th, 2008 INTRODUCTION The discussion of job satisfaction and dissatisfaction is largely generated from the theories proposed by Maslow which is known with the so call “the ...

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    Essay Length: 3,655 Words / 15 Pages
    Submitted: November 8, 2009 By: Fonta
  • Principle of Customer Service

    Principle of Customer Service

    Principles of Customer Service (1) Customer service is needed in organizations, hospitals, restaurants, and businesses, practically everywhere. A lesson that I have learned in assisting customers is that the customer is always right, regardless if the ...

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    Essay Length: 530 Words / 3 Pages
    Submitted: November 9, 2009 By: regina
  • The Effect of Gender on Job Satisfaction and Organizational Commitment in Kuwait

    The Effect of Gender on Job Satisfaction and Organizational Commitment in Kuwait

    ... Effect of Gender on Job Satisfaction and Organizational Commitment in Kuwait Rastied Al-Ajmi Kuwait University, Kuwait This study explored the effect of gender on employees perception of job satisfaction and organizational commitment in Kuwait. ...

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    Essay Length: 592 Words / 3 Pages
    Submitted: November 12, 2009 By: Kevin
  • What Is Customer Relationship Management

    What Is Customer Relationship Management

    ... is CRM? CRM stands for Customer Relationship Management. It is a strategy used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. Good customer relationships are at the heart ...

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    Essay Length: 1,468 Words / 6 Pages
    Submitted: November 12, 2009 By: Vika
  • Customer Service

    Customer Service

    A key factor that influences consumersпїЅпїЅ choice of retailers, and other service providers, is customer service. For example, many people choose to shop at certain stores, do their banking at a particular financial institution, stay at a specific hotel ...

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    Essay Length: 283 Words / 2 Pages
    Submitted: November 12, 2009 By: Vika
  • Customer Relationship Management

    Customer Relationship Management

    Customer Relationship Management (CRM) Abstract The Customer Relationship Management (CRM) has been around for a very long time. The CRM is responsible of administrating and taking care of clients, but in an environment and variables larger than it was in ...

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    Essay Length: 2,156 Words / 9 Pages
    Submitted: November 13, 2009 By: Mike
  • Regular Customer

    Regular Customer

    The “Regular Customer” If you have ever worked in a restaurant, or have ever known anyone who has worked in a restaurant the probability is high you have an understanding of the expression “regular customer”. Let us look at the words included in the ...

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    Essay Length: 1,075 Words / 5 Pages
    Submitted: November 15, 2009 By: Monika
  • Custom Fabrications - Case Study

    Custom Fabrications - Case Study

    ... more costly in the end. Custom Fabricators Inc - Case

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    Essay Length: 1,365 Words / 6 Pages
    Submitted: November 16, 2009 By: David
  • Customer Service Strategies

    Customer Service Strategies

    TAFE Liverpool College Institute Faculty of Business Assignment Cover sheet Course name: Business Diploma Module Name: Develop Teams and Individual Assignment Tittle: Kendall’s Case Study Student’s Name: Farhana Abdullah Teacher’s Name: Mr Munari Case ...

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    Essay Length: 4,607 Words / 19 Pages
    Submitted: November 18, 2009 By: Mikki

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